Different people have different reactions when they in shock and this also depend on past incidents. Of course there are certain common reactions when a person goes through trauma.

How can you help someone who has lost a dear person?

Listen to them - Bring up the subject of death and loss. Offer a chance to the person to speak out. Past incidents involving dealing with the loss of a loved one can bring on a strong response. You should be ready to support him/her and ensure them that you understand the reason why he/she is reacting that way.

Talk to them about their loss - Inquire precise questions only. For example, the ways in which he/she miss them, the things they used to do for fun, how he/she got to know them, etc.

Don't reduce their sorrow - You need to confirm that the person is helpless. An unexpected and shocking incident can make a person helpless and frightened. Do not give your opinion even if his/her feelings appear to be too much. Put yourself in his/her shoes. Do not forget that some may be teenagers.

Talk about your losses and emotions - You need to make the person know that you too have been through similar incident and that has made you who you are right now. Show sincerity and don't hold back anything.

Recognize the force of the loss - Most of the time depression takes over a person when he/she faces traumatic events at a young age. You should support your students; talk about their other classes, daily life; persuade them to speak up in front of everyone and ask them not to forget their homework. You should be aware that some students might require additional time or any other kind of educational help.

Make yourself there for them - You should be there for them and persuade them to use various other support systems.

People tend to believe that the healing procedure has ended after getting the shock. A person will be able to get back to normal if he/she has the courage to do so. People who continue to be sad are puzzled by the strength of their emotions and very often push those people away who want to comfort them. Mourning is an extremely private and long-term course so you should make yourself ready to support them.